How Admin Can Send Messages to Vendors in Purpletree OpenCart Multi Vendor Marketplace
Introduction:
Effective communication between admins and vendors is essential for the smooth operation of an online marketplace. In the Purpletree OpenCart Multi Vendor Marketplace, admins can easily send messages to vendors directly from the admin panel. This guide will walk you through the process of sending messages to vendors and how vendors can view and reply to those messages.
Step 1: Sending a Message to a Vendor
1. Log in to OpenCart Admin:
- Begin by logging into your OpenCart admin panel.
2. Navigate to the Multivendor Section:
- From the admin dashboard, go to `Multivendor > SellersSendMessage`.
- This section allows you to send messages directly to vendors.
3. Compose Your Message:
- In the `Seller Enquiry` section, write your message to the vendor.
- Ensure the message is clear and concise.
4. Send the Message:
- After composing the message, click on the `Send` button.
- The message will be sent to the selected vendor, and they will receive a notification.
Step 2: Vendor's Perspective - Viewing and Replying to Admin Messages
1. Vendor Logs in to Dashboard:
- The vendor will need to log in to their vendor dashboard.
2. Access Admin Messages:
- Once logged in, the vendor can navigate to the `Admin Messages` section on their dashboard.
- Here, they can view all messages sent by the admin.
3. Viewing the Message:
- The vendor can click on any message to view the details, including the content of the message and the date it was sent.
4. Replying to the Message:
- If a reply is needed, the vendor can compose their response directly within the `Admin Messages` section.
- After writing the reply, the vendor can send it back to the admin.
Conclusion:
The messaging feature in the Purpletree OpenCart Multi Vendor Marketplace ensures seamless communication between admins and vendors. By following these steps, admins can effectively send messages to vendors, and vendors can easily view and respond to these messages from their dashboard. This helps maintain a smooth workflow and enhances collaboration within the marketplace.
