Blog

  1. How Admin can Manage Tickets in Support Desk / Helpdesk for Magento 2

    How Admin can Manage Tickets in Support Desk / Helpdesk for Magento 2

    Support Desk / Helpdesk for Magento 2 allows customers to raise any complaint/ feedback/suggestion/request regarding the purchase of any product on the Magento website. And admin can easily check the customer request and solve it as soon as possible with clarification or with proper solution. Magento 2 doesn’t provide anything related to communication between customer and admin. This extension provides a communication channel between admin and customer in their dashboard. Customers can even ask any pre-sale enquiry regarding any product using Support Desk / Helpdesk for Magento 2. Admin can reply to that enquiry and both customers and admin would also get Email Notification regarding the same if enabled from Configuration.

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  2. Required Settings in Opencart Reward Point Extension

    Required Settings in Opencart Reward Point Extension

    The Opencart reward points extension functionality enables you to create and implement a loyalty program for improving customer experience and increase customer loyalty. The Reward Points Program allows customers to earn points for certain actions they take on the site like registering and making purchases.

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  3. How to fix Journal 3 theme Compatibility defer JS issue with Purpletree Multivendor

    How to fix Journal 3 theme Compatibility defer JS issue with Purpletree Multivendor

    When you try to register a seller or maybe try to edit product image or seller store image you might face an issue that page is not working properly the image popup is not opening properly on the front side of the website this issue is due to the Journal 3 theme. In Journal theme 3 there is a file called deffer.js which is conflicting with our Purpletree Opencart multivendor extension code. In this blog, we will focus on how to fix this issue in your opencart.

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  4. How Low Stock Notification works in Multivendor Marketplace for Magento 2

    How Low Stock Notification works in Multivendor Marketplace for Magento 2

    Purpletree Magento 2 multivendor extension is laced with a lot of features; such feature is low stock notification, which means if it is enabled by admin then whenever the stock of any seller product is going to finish Magento multi vendor sends an email notification to seller regarding the product quantity. Which means it’s allow the seller to manage inventory in their stock so that the product is always available on the website for the customer to purchase.

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  5. How Purpletree Abandoned Carts Reminders Work with Opencart Store

    How Purpletree Abandoned Carts Reminders Work with Opencart Store

    Opencart abandoned cart reminder works when any visitors on eCommerce site like Amazon, eBay store, add items to their shopping carts and leave without completing a purchase. This is primarily because the average travel purchase is more complex and expensive, so people are more likely to take longer to decide. So abandoned cart reminder email is needed. If someone leaves items in their cart for a certain period, it’s good practice to trigger an email immediately reminding them of what they left behind, or providing an offer to sweeten the deal.    

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