The company (Purpletree Software LLP) carries out custom work for customers, who need some bespoke development work done.
Custom work can be a part of an existing product we sell or can be an independent product or website or mobile application.
The customer has to make a 100% advance payment before the start of custom work, or as agreed between both the parties (the customer and the company).
The company will release work done to the customer, after receipt of 100% payment with zero dues.
The company will provide a demo of custom work on a development server to the customer.
If the custom work is a part of our existing product which is owned by us, it will remain under our ownership even after completion of the custom work.
We will include the custom work inside our existing product and going forward it will become part of our standard product. This helps in making sure that custom work remains supported by the company, and is not abandoned after completion of custom work.
The timelines for custom work will be communicated to the customer before the start of custom work. This will be a best-effort time estimate. There can be some variance in timelines. If that happens, the reason will be communicated to the customer by the company.
The customer is not allowed to resell or claim ownership of custom work, the product remains owned by our company after completion of the work.
If the customer wants that the custom work should not remain under the company's ownership after completion of custom work, there will be an exclusivity fee payable by the customer.
Purpletree is a team of experienced eCommerce developers. At Purpletree we are extremely passionate about developing high-quality and user-friendly software products with a focus on customer delight.